How to Get the Best Feedback on Your Recruiting Process

How to Get the Best Feedback on Your Recruiting Process Because your recruitment company wants to be sure to connect with the highest echelon of potential job candidates and companies seeking to hire, it is imperative to utilize the most convenient and effective methodology when it comes to your overall processes.   While metrics that demonstrate a high volume of quality users is a great indication of a process that is going well, in order to maintain positive results you will need to be able to pivot when aspects of business change. It’s necessary then to be constantly considering the best ways to give recruits and business an improved connective experience. In order to do this, regularly collected feedback, that can be measured and studied, is imperative. The results of surveys can be eye-opening and demonstrate aspects of your business that you otherwise would not have discovered. Perhaps you are not serving all demographics as well as you could be and could look to ways to bolster the way you connect with a specific group. Perhaps the way your clients see you is not how you picture your mission to be reflected and it is time to adjust your messaging in order to be on the right track for your future interactions. Are you being recognized as a leader in your field? How can you tell unless you ask?   OBJECTIVES When creating a survey regarding recruitment it is first crucial to explore your desired objective. Are you hoping to see how your marketing is doing with projecting your brand? How well your customer service is rated regarding recruiter knowledge and communications? Or are you hoping to learn how best to proliferate a message to recruits or to businesses looking to fill positions? Once you’ve outlined an objective you can begin to look at a methodology that fits your desired result. METHODOLOGY The most recommended survey questions are easily answered through a direct demographic based answer to a question like “What is your level of desired income?” or alternatively via a scale that asks for clients to rate their experience through a numbered score. Putting numbers to feelings? Questions that live on a rating scale are ideal because they can be easily translated into data visualizations. By quantifying data that is generally qualified, like customer satisfaction, or ease of use, it is possible to look more closely at trends over time and properly analyze how proposed solutions are progressing. However, it is also important to have some clear questions that require qualitative answers regarding thoughts on what can be done to improve customer service or how to provide a more streamlined user experience. The three main rating scales are: Customer Satisfaction (CSAT) CSAT scoring usually asks respondents to rate from 1 â€" 5 (one being lowest and 5 highest) their satisfaction as it pertains to processes like connecting with service representatives, and swift problem-solving action. Customer Effort Score (CES) Identifying user experience pain points are crucial for keeping your process running smoothly. If your initial application processing procedures are viewed as too onerous, for example, it might be useful to reevaluate how you collect that information. Quality recruits can be easily turned off by labor-intensive data collection, even if it helps to give them more timely and compatible position matches. What is the tipping point for this? Are the filters available on your recruiting site current with desired searches or are clients finding it difficult to access the information they need? CES scoring can answer these nagging questions. Net Promoter Score ® (NPS) Usually using a 1â€"10 scale, NPS scoring is a more general system to get a better idea of how your processes are being appreciated by applicants or HR representatives. Questions can delve into the likelihood of using your service in the future and recommending it to friends or colleagues. Build your ideal survey The best and most clear questions should be able to touch on all the parts of your objective. Nextiva.com, for example, provides 60 questions to adapt to your purposes, arranged in categories like marketing, user experience, and customer service. Make sure your questions are short, clear, and concise without being “double-barrelled’ or too open-ended. The general rule of thumb is that shorter surveys garner more engagement, so make sure to keep yours as brief as possible, cutting anything that could be extraneous.  If you have a number of questions you want to be answered, consider sending shorter A and B surveys that may ask different questions to different people. Studies show that these abbreviated surveys garner more results per question than longer ones. Ultimately, you need to constantly be collecting data in order to stay ahead of competitors. Give your clients and site users reasons to fill out surveys and make it easy to codify the results and look for solutions. About the author:  Gaetano DiNardi  is the Director of Demand Generation at Nextiva with a proven track record of success working with B2B SaaS brands like Sales Hacker, Outreach.io, and Pipedrive. Gaetano leverages a unique hybrid of expertise in both SEO Content Strategy to win business results. Outside of marketing, Gaetano is an accomplished music producer and songwriter.  

Reinvention - Its The New Normal

Reinvention - Its The New Normal Remember the term status quo?  It seems we dont hear it as much as we used to.  Back in Kansas, it meant that things were normal, and you knew what to expect from day to day, month to month, and year to year.  But youre not in Kansas anymore, Toto.   Now, we have to check our smart phones to find out how much our world has changed since last night. In todays world, if you think you can put your personal or business life on autopilot, youre wrong.  Youll be watching as the newest version of the world morphs all around you.  And as a result, you will be left behind. Reinvention The New Normal Theres good news and bad news in this.  The bad news isnt that bad.  Youll have to embrace constant change.  The good news is that there will continue to be a virtual avalanche of opportunities that constantly present themselves. Well all have to adapt to this constant change.  And those who get the best results will be those who change because they choose to do so,  not out of fear or because of the competition.  Get excited about the days ahead, because this is just as much a frontier and adventure as the old west or the final frontier, space. The Pitfalls In their new book Reinvention: Accelerating Results In An Age Of Disruption,  authors Shane Cragun and Kate Sweetman  point out the pitfalls, which they call The Six Deadly Blindfolds.  Theyre paraphrased here: Arrogance: Belief that you know the evolving reality without using current moment feedback. Ignoring Feedback: Receiving current feedback, but dismissing it as irrelevant. Ignoring Competitors Success:  Refusing to learn from the successful results of the competition. Forgetting The Customer:  Forgetting that customer needs and demands will be evolving also. Ignoring Problems: Underestimating the potential risks in system and product flaws. Avoiding the Unavoidable:  Refusal to see trends and projections that spell disaster ahead. How To Successfully Navigate These massive changes need not be the cause of fear.  The same behaviors that have always been the basis of success still apply.  But it will be necessary to make those things business as usual.  The keys, according to Cragun and Sweetman, can be summed up in four measures: Melt Rate.  Is your profession or organization contracting or expanding? Relevance Trend.  Is your product or service becoming more or less relevant to your customers? Adding Value:  Do you continually push yourself or your organization to add more customer value? Internal vs. External Change: Are you or your organization changing at a rate greater or less than your competitors and change in general? Theres much more within the pages of their book, and if you want to get a good handle on where were headed and how to adapt, its a must read. The takeaway: Remain acutely aware, inventive, adaptive, and agile.   Those are the breadcrumbs that will lead to success.  Innovation, creativity, and courage will win the day.   Just as it did on the  frontier. Main image:  Irish Typepad  Space:  Boogeyman13

9 Ways To Command Your Schedule Socially - Personal Branding Blog - Stand Out In Your Career

9 Ways To Command Your Schedule Socially - Personal Branding Blog - Stand Out In Your Career Small business owners usually don’t have time for social media. They are often notoriously busy and are popular for putting on multiple hats, long work hours and juggling several responsibilities. And this is the reason why business owners should invest more in social media- to help them gain more time for important things and for quality time with loved ones. What if I told you that social media will actually enable you to perform your tasks quicker which are crucial to the success of your business? Controlling events, controls your time Here are easy tips on how you can take advantage of social media to help you take control of your schedule. Build awareness. Everything begins here for most small businesses. Big brands may already have established their names in the industry. In the past years, this meant running plenty of costly promotions, giving away promotional items, etc. With the help of social media, the playing field levels up. With the help of social media tools like Facebook, LinkedIn, and Twitter, you can now find your audience without waiting for them to find your business. Today, you can now be more proactive about your marketing campaigns, connect with potential customers and put your business on their radar. Stay on top of the game. Businesses are always trying to stay on top of their customers’ minds. You want them to remember your business when they are looking for the kind of service you are offering and this is where social media comes into play. Interacting with your customers through social media sites will help them remember that your company exists and that you hear them. Seeing your product or logo keeps your company brand in the forefront of their minds. This simple way of engaging with them will give your customers more reasons to come back and check you out. Customer service. Many business owners spend a lot of their time on the phone or on their emails dealing with support issues. With the help of social media, you can react and respond to issues faster before the problem escalates to a bigger one. Social media tools get you into the conversation at an early stage and will give an impression that you are committed to making things right with your clients. Network with your colleagues. It may take a village to raise a child and a small town to grow a company. Social media makes this small town a bit more intimate by letting you connect with people who can help you with growing your business. These days, small business owners are able to build relationships with future partners, discovered guest blogging opportunities and introduced to several interesting people and companies in the same industry. Competitor research. For you to stay on top of the competition, you should keep an eye on what your competitors are doing. Being aware of how your competitors are playing with the market will help you find trends and opportunities that will leverage your business. In the past, this may need some eavesdropping and guesswork. Today, all you need to do is do some blog stalking, tweet stalking, and monitor conversations about your industry. Making more time Meanwhile, here are 4 more ways for you get a few extra hours for the day. Schedule efficient meetings and work schedules. Strive to get more short and effective meetings. Prepare for a meeting ahead of time to avoid wasting time. Schedule your work tasks the same way as you would schedule your meetings. Take advantage of your off peak hours. Schedule some of your activities when you can do them in less amount of time. Go to work early and beat some traffic. Head to the gym after work so when you drive home, the traffic is not heavy anymore. Try to be flexible. Be flexible to maximize productivity. Move things around your schedule and take advantage of the unexpected and productive parleys with your coworkers. When you intend to work at home, try to start your work day early and take longer lunches with workout sessions. Take some breaks and allot time for yourself. When people get busy, they turn into workaholics and attempt to work even without being productive. Taking some lose time from work will help you give new perspective of things. A short stroll, getting an errand done or a gym session may help. Breaks can refresh your brain and help you get ready for some productive work again. Give yourself a few minutes to reflect about the day, check your task diary and wrap up last minute projects. Author: Maria Elena Duron, is managing editor of the Personal Branding Blog and is also the CEO (chief engagement officer) of buzz2bucks.com â€" a word of mouth marketing firm. She helps create connection, credibility, community and cha-ching through mobile marketing and social commerce around your brand. She is co-founder of #brandchat a weekly twitter chat focused on every aspect of branding

Job Hopping Research How Common is Job Hopping - Career Sidekick

Job Hopping Research How Common is Job Hopping - Career Sidekick Job Hopping Research: How Common is Job Hopping? Data Studies / https://www.edenscott.com/blog A new piece of job hopping research came out and dives into some interesting questions like how common is job hopping?The findings provide some interesting insights for jobseekers. The Job-Hopping Report, commissioned by LiveCareer, explores whether observations about rampant job-hopping are accurate; the report also delves into worker engagement in the workplace.Employers fear that business will suffer as a result of increased job hopping, so the study set out to determine whether job hopping is a growing problem. To do so, LiveCareer conducted a big data analysis of thousands of resumes and job ads across 12 job titles to explore the current state of job hopping and job tenure.The Research Study’s Key Takeaways How Common is Job Hopping?Across professions, the average number of jobs held by workers from 2016 to 2018 is 1.3, while the average number of jobs held over five years is 2.3 per worker.Job hopping is more common among younger workers and diminishes with age and career growth. While the study found that average amount of time spent per job is lower in younger generations, this could be less of an indicator of generational behavior. Rather, the research indicates that this may just be behavior common among younger workers across all four generations examinedâ€"Bay Boomers, Gen Xers, Millennials, and Gen Zers.Higher education may not be valuable for the careers of some workers and could, in some cases, even affect job-hopping behaviors. Jobseekers in blue-collar occupations list higher education at a much higher rate than employers mention those credentials in job ads. This indicates that higher education is less important to blue collar employers than it is to jobseekers.Workers who are highly educated are less likely to stay at a job for a longer period. Those with only a high school diploma tend to job hop less often than those with higher education degrees. More specifically, high school-educated workers stay with their employers 33 percent longer than those with bachelor degrees (4.4 to 3.3 years).Higher Education May be Holding You Back This may sound counterintuitive, but the study’s findings lean towards the fact that job seekers should carefully consider whether to include higher education on their resumes, especially in non-professional fields. Since there is a large disparity between the value blue-collar employers place on higher education, it may not be necessary for jobseekers in these professions to list them on their resumes.In fact, the study found that not mentioning these credentials at all might benefit job seekers. Since only 5 percent of blue collar employers are listing bachelor’s degrees as a qualification in job ads, versus 17.5 percent of blue collar job seekers who list these same credentials on their resumes, it’s clear that employers overall do not see a college degree as necessary for performing the job duties. In fact, the study theorizes that this disparity m ight indicate that these workers are underemployed, which might lead employers to worry that workers with higher education are more likely to job hop than their counterparts who don’t list degrees on their resumes.Jobseekers Should Reassess the Value of Certificates and LicensesAnother interesting point about education and resumes: the importance placed on professional certificates and licenses varies wildly depending on your profession. Across the 12 occupations included in the study, employers in only five categories expressly mention licenses and certificates in job ads at a rate higher than jobseekers list them on their resumes.These fields are accountants, caregivers, registered nurses, servers, and teachers. The importance placed on certificates and licenses by employers in these professions is likely because these professions require licensing or certification by law. In these instances, jobseekers should take care to list those certifications and licenses they hold on thei r resumes.On the flip side, there were three fields in which employers never listed professional certificates and licenses as a requirement for employment. Jobseekers in these fields, however, were still listing them on their resumes.Among job seekers looking for customer service representative roles, 17 percent of jobseekers listed certificates and licenses on their resume, while 13 percent of sales associates and 29 percent of software developers did the same. Software developers were perhaps the biggest surprise on this list since there is a wide range of professional certificate programs available for this type of worker.The lesson for jobseekers here is that they should carefully research the value of professional certificates and licenses. For those in a profession where licensing and/or certification of some kind is a requirement, it is critical that jobseekers both obtain and list them on their resumes. However, jobseekers in other professions might want to weigh the value o f these credentials against the cost of acquiring them, since they may not hold weight with employers.Access additional findings, plus a free PDF download of the full report, via the 2018 Job-Hopping Report.About this guest author:Since 2005,LiveCareerhas been developing tools that have helped over 10 million users build stronger resumes, write persuasive cover letters, and develop better interview skills. Land the job you want faster using ourfreeresume examples andresume templates, writing guides, andeasy-to-useresume builder.

6 things you totally should do at the end of your summer internship

6 things you totally should do at the end of your summer internship So your summer internship is drawing to a close. Youve hurdled challenge after challenge, dodged every obstacle, and now nothing but wide open holiday lies ahead of you. Well, not quite yet. Like a gymnast sticking the dismount, theres still time to either undo all your good work or go out with one final flourish. On an internship, its important you do the latter. Why do you think bands save their best songs for the end of the show. This is how youll be remembered. Your signature. Your calling card. So, make sure you do the right thing, and peep these 6 tips on how to close your summer internship with a bang. Help with the handover Like an outgoing head of state or a student at the end of their lease, you have to leave things in a better condition than you found them. When you know your time is winding to a close, make an effort to finish your open projects and tie up any loose ends. If you can, liaise with the next intern and give them the lowdown. This is will absolutely leave a good, lasting impression. Update your CV Its time to put those points up on the scoreboard. Because whats the point of doing a summer internship if you dont get a story out of it? Update your CV (and your LinkedIn) with all the new skills you picked up along the course of your internship. Once you do that, you can frame a narrative of how you got closer to your career goals. Build on your skills Speaking of skills, what you absolutely shouldnt do is forget about what youve learned over the course of your summer internship. Take what youve learned and build on it. If you were introduced to any concepts that you dont understand, be to seek out more information, whether online or from books. If you had to learn digital skills such as coding, find a way to further that knowledge while at home. Youre not in uni anymore, but the learning never stops. Get feedback Listen and listen close. Doing ??  a summer ??  internship  ?? means  ?? nothing  ?? without  ?? feedback  ??. How are you going to get better otherwise? Be sure to grab hold of your manager before you leave and have them tell you what your strengths and weaknesses are. Most companies will ask you what you thought of them after you finish working there. You have every single right to turn it around on them. RELATED: At Debut, we believe that it should be compulsory to give people feedback after an interview. Do you? Find out more. Stay connected Along the same lines, not networking on your internship will make for an absolute disaster when you look back on it. Be sure to thank your manager and everyone who helped you over the course of your stay at the company. Most importantly, be sure to get the numbers or email addresses of all your nice colleagues. You never know, a connection you make now might just lead to a job in the future. Start applying for your next internship Time and tide waits for nobody. When it becomes clear that your summer internship is coming to an end and you arent about to get a permanent position, get your search on. Generally speaking, its much easier to get a job when you already have one. The same goes for internships. Wait until youre already finished and their could be a long gap in between opportunities. Your next adventure us out there. You just have to go find it. Connect with Debut on Facebook, Twitter, and LinkedIn for more careers insights.

5 Tips to Leave a Lasting Impression at Your Next Networking Event - Sterling Career Concepts

5 Tips to Leave a Lasting Impression at Your Next Networking Event 5 Tips to Leave a Lasting Impression at Your Next Networking Event Source: Pexels.com Networking to develop professional relationships is essential for your future career growth and can do wonders in helping you discover new career opportunities. Besides engaging in your office’s social culture, a great way to build your network of contacts is through attending networking events within your industry, like an industry-specific conference or more general meet-up. Successful networking is developed through experience. You can prep yourself as much as possible beforehand by acknowledging your expectations and goals for the event. In order to make sure you make a lasting impression, here are some essential tips to keep in mind. Introduce yourself with a firm handshake This may sound like a no-brainer, but you should always greet someone with a firm handshake and hold eye contact with them as you introduce yourself. A handshake is a professional courtesy and important sign of respect. Maintaining eye contact is important to demonstrate that you are engaged in the conversation and are interested in who they are and what they have to say. These implicit body language cues are small details that help to start you off on the right foot with the person you’re speaking with. Though it sounds easy, your nerves can make even the simplest social niceties into awkward misfires. Think about practicing your handshake and introduction with a family member or significant other. That way, you can nail it down and have it be second nature before speaking with a potential connection. Look your best Attractive people are assumed to be competent in other areas thanks to a psychological phenomena known as the “halo effect.” This makes how you present yourself an essential part of leaving a good impression. You don’t have to be a model in order to work your “halo” to your advantage, all it takes is the right outfit and proper grooming. For most networking events, your best bet is business casual. For men, this means dress slacks or chinos paired with a button down shirt and dress shoes. For women, a skirt or dress slacks with a blouse or sweater and closed-toed shoes is a good bet. However, don’t just default to your go-to business look. It’s important to adjust your outfit for the event you’re going to, so always double check the dress code beforehand. As far as grooming is concerned, consider getting a haircut a few days before the event to clean up your look. Putting a little extra effort into the small details of your appearance is also a good idea, and can help to address areas you might feel self-conscious of. For example, if a stress pimple pops up on the day of the event, think about using some concealer to cover up. Or, if you’re worried about a receding hairline, finding an effective hair loss solution can do wonders in improving your self-confidence prior to the big day. Teeth whitening products can also work to enhance your smile. Give meaningful compliments Giving someone a meaningful compliment is more than just brown-nosing. It helps to further demonstrate your respect for who they are and show that you genuinely appreciate and admire their work. Being able to pay a specific compliment also helps you stand out from a sea of general niceties and pre-canned elevator pitches. Do your homework prior to the event if you know there are some attendees that you definitely want to connect with. Look through their work and find an aspect about their output that you genuinely admire. Your compliment can also be a springboard to talk about your own work related to the topic at hand. Find something in common Beyond talking about the industry you’re both in, finding something “normal” in common with the person you’re speaking with helps to cement a memorable conversation. Finding common ground based on where you’re both from, your favorite sports teams, favorite movies or television shows, or even a love of dogs or cats are all great ways to relate and connect with someone beyond industry talk. Finding common ground with someone helps to make you more relatable. It also subconsciously affiliates you with something the other person finds enjoyable, which leaves a positive impression on your interaction. Always follow-up Just like after a good first date, it’s important to follow up with any positive new connection you made at the networking event. Your follow-up should follow the same etiquette as after a first date. You don’t want to appear too eager, as that can come off as desperate. Wait at least a few days before reaching out to your new connection. Depending on how your conversation went, sending an email, connecting on LinkedIn, or even a phone call are all great ways to stay in touch. Keep your correspondence professional, and try to throw in a reference to something you remember from your conversation for extra brownie points.

Resume Summary Vs Objective

Resume Summary Vs ObjectiveHave you ever wondered if resume summary vs. objective make a difference in your job hunt? A resume is a great starting point, but it's not the only one. That's why it's important to put your best foot forward in your resume. Find out what other points to make in your resume and how they affect whether or not the employer will see your resume as a good fit.Your resume should be unique to you. Put yourself in the position of an employer and give them a chance to see who you are. An objective may help you get ahead in the resume search, but remember, it will take you longer to produce this because you won't have a generic objective that you can use.If you're interested in receiving an objective for your resume, then go on with the second paragraph. Showcase your accomplishments. Make a short list of achievements that you can include. Then add your specific focus or objective. This is one way to show the employer that you know what you're talking about.Use the third paragraph to outline your career goal. Use a little humor here as well as details about why you're qualified for the position you're applying for. Also mention that you are asking about the specifics of the job that they're seeking.So, what's the difference between a resume summary vs. objective? Employers already know what they want to see. They already know that you've done the research to prepare for the role, so you won't need to waste your time explaining what you've done.An objective is an opportunity for you to tell the employer what you're looking for. You're trying to bring your resume up to date. Instead of just having a list of accomplishments, you should be writing specifically about the job. Showing the employer how well you can do the job will help them feel comfortable with giving you the job.It's also easier to get past a keyword-rich objective when you can write something that is general in nature. Let's take a look at the same company as above. Imagine what would happen if they wanted a person who is experienced in financial planning, but not someone who has been involved in investment banking. Well, they could simply say: 'Financial planner.'You might think that an objective is an obvious benefit of a resume summary, but most people don't use them. If you're looking for a job, give your resume a unique spin by using an objective. You might be surprised at how much more interesting your resume is to employers.